1. INTRODUCTION AND ACCEPTANCE OF TERMS

These Terms of Service (“Terms”) govern your use of tutoring services provided by Prep For Success Tutors (“Company,” “we,” “us,” or “our”). By booking a tutoring session, enrolling in a subscription, or using our services, you agree to be bound by these Terms. If you do not agree, you may not use our services.

2. DESCRIPTION OF SERVICES

Prep For Success Tutors Inc. provides academic tutoring services, including LSAT preparation and related educational instruction.

The Company is licensed to use LawHub/LSAC materials. We are not affiliated with, endorsed by, or sponsored by LSAC beyond applicable licensing agreements. Students may be required to maintain their own LawHub accounts in accordance with LSAC requirements.

Tutors engaged by the Company are independent contractors and are not employees of the Client.

3. SERVICE STRUCTURE & BILLING MODELS

Prep For Success Tutors Inc. offers tutoring services under four distinct billing structures: Pay-As-You-Go, Weekly Subscriptions, Prepaid Packages, and Payment Plans. The terms governing each structure are set forth below.

3.1 Pay-As-You-Go

Under the Pay-As-You-Go model, tutoring sessions are scheduled individually and billed after the tutoring services for that week have been rendered. Clients are charged at the Company’s then-current standard hourly rate in effect at the time services are provided. Payment is completed automatically via the payment method on file. 

Sessions canceled with less than twenty-four (24) hours’ notice, as well as no-shows, are treated as completed sessions and are billed accordingly. Pay-As-You-Go services do not include discounted subscription pricing, recurring billing arrangements, or guaranteed weekly time slots. Tutor availability under this structure is subject to scheduling capacity and may vary from week to week. The Company does not guarantee consistent weekly placement or long-term availability for Clients utilizing the Pay-As-You-Go model. The Company reserves the right to modify, restrict, or discontinue the Pay-As-You-Go option at any time in its sole discretion.

3.2 Weekly Subscriptions

The Company’s primary service model consists of recurring weekly subscription-based tutoring plans. Clients select a subscription tier corresponding to a set number of tutoring hours per week. The selected subscription determines the applicable hourly rate, including the rate charged for the first lesson. The first tutoring session is billed separately and paid in advance. Upon completion of the first session at the selected rate, the Client is automatically enrolled in the corresponding weekly subscription plan.

Subscriptions begin on the date of the Client’s second scheduled lesson and renew automatically on that same calendar day each week. Subscriptions are billed weekly in advance and continue indefinitely until properly canceled in accordance with the Company’s cancellation policy. Only active weekly subscriptions guarantee a recurring weekly tutor time slot.

Unused hours under subscription plans may roll over for one additional week only and expire thereafter. Subscription hours do not accumulate indefinitely and are not refundable. The Company reserves the right to modify subscription pricing, plan offerings, included hours, or billing structures upon reasonable notice to Clients.

3.3 Prepaid Packages

The Company may offer prepaid tutoring packages that require upfront payment for a fixed number of tutoring hours. Prepaid packages do not automatically renew and do not create recurring billing obligations unless separately agreed in writing. Unless otherwise specified at the time of purchase, prepaid packages do not guarantee a recurring weekly time slot and remain subject to tutor availability.

All prepaid packages are non-refundable and may be subject to expiration policies communicated at the time of purchase. Unused hours under a prepaid package do not convert to cash refunds, subscription credits, or future rate guarantees. The Company reserves the right to modify, adjust, or discontinue prepaid package offerings at its discretion.

3.4 Payment Plans

The Company may, at its sole discretion, offer installment-based Payment Plans for certain subscription arrangements or prepaid packages. A Payment Plan divides the total agreed-upon cost into scheduled installment payments over a defined period of time. By enrolling in a Payment Plan, the Client agrees to pay the full contracted amount, regardless of session usage, attendance, satisfaction, or early completion of tutoring hours.

Clients remain financially responsible for all payments agreed to under a Payment Plan, including after tutoring hours have been delivered or fully utilized. Completion of tutoring services does not relieve the Client of the obligation to complete all scheduled installment payments.

Failure to make installment payments when due may result in immediate suspension of services, forfeiture of reserved tutor time slots, and acceleration of the remaining balance, meaning all unpaid amounts may become immediately due and payable. The Company reserves the right to pursue collection of unpaid balances and to revoke Payment Plan eligibility at its discretion.

4. SUBSCRIPTION AUTOMATIC ENROLLMENT

The first tutoring lesson is billed separately and must be paid in advance at the hourly rate corresponding to the subscription plan selected by the Client. Client acknowledges that the first lesson rate corresponds to the selected subscription tier.

By scheduling and completing the first lesson, Client expressly agrees to automatic enrollment in the selected weekly subscription plan. Client acknowledges that the first lesson rate corresponds to the selected subscription tier. Enrollment in a subscription constitutes authorization for recurring weekly charges.

However, If the number of tutoring hours scheduled on the Client’s calendar for the second lesson or subsequent weeks differs from the subscription tier initially selected, the Company reserves the right to enroll the Client in the subscription plan that corresponds to the number of weekly hours scheduled on the calendar. The hourly rate charged for the first lesson shall not be modified, adjusted, or retroactively changed. However, the recurring subscription tier and corresponding billing amount shall align with the number of tutoring hours scheduled per week at the time the subscription becomes active.

The weekly subscription:

• Begins on the date of the Client’s second scheduled lesson;

• Renews automatically on that same calendar day each subsequent week;

• Continues indefinitely until canceled in accordance with Section 8.

AUTOMATIC RENEWAL DISCLOSURE

BY ENROLLING IN A SUBSCRIPTION, YOU EXPRESSLY AUTHORIZE PREP FOR SUCCESS TUTORS INC. TO CHARGE YOUR PAYMENT METHOD ON FILE EACH WEEK ON A RECURRING BASIS. YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW ON THE SAME CALENDAR DAY EACH WEEK UNLESS YOU CANCEL PRIOR TO THE NEXT BILLING DATE. SUBSCRIPTIONS CONTINUE INDEFINITELY UNTIL CANCELLED.

5. BILLING AND PAYMENT TERMS

5.1 Weekly Advance Billing

Subscriptions are billed weekly in advance. Payment is applied to the upcoming week of tutoring services. Payment is loaded to the Client’s account and applied toward scheduled tutoring hours for that billing cycle.

5.2 Rollover Policy

Unused hours may roll over for one (1) additional week only and expire after the second week if unused. Unused hours do not convert to credits or refunds. The Unlimited Plan is not subject to rollover.

5.3 Payment Method Authorization

Client authorizes the Company to charge all applicable fees to the payment method on file, including but not limited to: subscription fees, outstanding balances, late fees, any other agreed charges. Client is responsible for maintaining accurate and current payment information.

6. FAILED PAYMENTS AND ACCOUNT SUSPENSION

If a payment fails, the Company may reattempt to process payment using the payment method on file at its discretion. If two (2) consecutive invoices remain unpaid (two billing cycles), the Company may suspend services.

Suspension may include loss of a reserved weekly tutor time slot, removal from a tutor’s schedule, inability to book sessions, or account restriction.

Client remains fully responsible for all unpaid balances, even during suspension. The Company reserves the right to pursue collection of unpaid amounts.

7. REFUND POLICY

All payments made to Prep For Success Tutors Inc. are final and non-refundable except as expressly provided below. The Company maintains a strict no-refund policy across all billing structures, including Pay-As-You-Go sessions, Weekly Subscriptions, Prepaid Packages, and Payment Plans. Clients may not receive refunds for unused hours, partially used weeks, missed sessions, no-shows, sessions canceled with less than twenty-four (24) hours’ notice, expired hours, dissatisfaction with progress, scheduling conflicts, account suspension, or termination of services.

Additionally, for Clients enrolled in Payment Plans, all agreed-upon payments remain due and payable regardless of session usage, attendance, satisfaction, or early completion of tutoring hours. Receipt of tutoring services does not relieve the Client of the obligation to complete all scheduled payments.

7.1 Limited First Lesson Exception

As a one-time courtesy, if a Client is dissatisfied following their initial tutoring lesson, the Client may choose one of the following two options: (1) Request to be rematched with a different tutor at no additional charge; or (2) Request a refund for the first lesson and discontinue services. These options are mutually exclusive.

If the Client elects to be rematched and participates in a subsequent tutoring session with a new tutor, the Client forfeits any right to receive a refund for the first lesson. Participation in any additional session after the initial lesson constitutes acceptance of services and waives eligibility for the first-lesson refund.

If the Client elects to request a refund, the request must be submitted in writing within seventy-two (72) hours of the first lesson, and no additional sessions may be completed. Upon issuance of the refund, services will be terminated unless the Client re-enrolls under a new agreement.

This limited first-lesson option applies only to the initial tutoring session and does not apply to subscription renewals, prepaid packages, installment payments, or any subsequent sessions.

7.2 Billing Disputes and Chargebacks

Client agrees that all fees are non-refundable as stated above and that any billing dispute must first be submitted in writing to the Company before initiating a chargeback, payment dispute, or claim with any bank, credit card issuer, or payment processor. The written notice must describe the nature of the dispute and the relief sought.

The Company shall have fourteen (14) calendar days from receipt of such notice to review and attempt to resolve the matter in good faith. Client agrees to cooperate in good faith during this period.

Initiating a chargeback or payment dispute without first providing written notice and allowing the fourteen (14) day resolution period may constitute a breach of these Terms and may result in immediate suspension or termination of services. Nothing in this Section prevents a Client from pursuing lawful remedies if the dispute is not resolved within the fourteen (14) day period.

8. CANCELLATION POLICY

8.1 To Cancel Subscription

To cancel a tutoring subscription, Client must send written notice to: mildred@prepforsuccesstutors.com and schedule a 15 minute exit interview. Cancellation must be received before the next billing date to prevent the upcoming weekly charge. Failure to complete the exit interview does not constitute cancellation unless written notice has been received from the Company.

If cancellation is properly submitted Client retains access through the end of the already-paid billing period. No future charges will occur after the current paid week. Failure to cancel before the next billing date results in automatic renewal.

8.2 Tutoring Lesson Cancellation Policy

Client must cancel their tutoring lesson within 24 hours of the start time of the lesson. Sessions will be billed in full if canceled/rescheduled less than 24 hours before the planned lesson. However, prior to 24 hours before the tutoring lesson, the client has the right to cancel/reschedule the tutoring lesson. 

8.3 No Show Policy

If the Client does not show for a planned tutoring lesson, they forfeit the lesson and are billed in full. If the Client purchased a pre-paid package, subscription, or any type of prepaid lesson, the hours will be deducted from their paid for hours. If the Client has not prepaid, they are responsible to postpay for the no-show tutoring lesson.

9. UPGRADES AND DOWNGRADES

Clients may modify subscription plans via the Stripe customer portal: https://billing.stripe.com/p/login/6oEaGCeQufJAdk4144. Changes take effect on the next billing cycle.

10. REACTIVATION POLICY

If a Client cancels and later seeks to resume services, reactivation is subject to tutor availability. Prior rates are not guaranteed, prior tutor assignment is not guaranteed, and a new first lesson may be required if assigned to a different tutor.

11. SCHEDULING, LATENESS, AND RESCHEDULING

11.1 Student Lateness

Sessions begin and end at scheduled times. Late arrival does not extend session time. Full session fees apply regardless of tardiness.

11.2 Rescheduling

Sessions must be rescheduled at least twenty-four (24) hours in advance. Failure to provide twenty-four (24) hours’ notice results in use of those canceled tutoring hours.

11.3 Tutor Cancellation

If a tutor cancels, the session will be rescheduled within one (1) week or the Client can request a substitute tutor. The Company reserves the right to substitute tutors at any time.

12. INDEPENDENT CONTRACTOR STATUS

All tutors engaged by Prep For Success Tutors Inc. are independent contractors and not employees, agents, partners, joint venturers, or representatives of the Client. Nothing in these Terms or in the provision of tutoring services creates any employment, agency, fiduciary, partnership, or joint venture relationship between the Client and any tutor or between the Client and the Company.

Tutors operate under contractual agreements with the Company and provide services within the scope authorized by the Company. Tutors are not authorized to make representations, guarantees, contractual commitments, or policy modifications on behalf of the Company. Any statements or promises made by a tutor that are inconsistent with these Terms shall not be binding on the Company.

The Company shall not be liable for actions, statements, or conduct of tutors that occur outside the scope of tutoring services provided through the Company’s platform, including but not limited to private communications, external arrangements, or services rendered outside of the Company’s authorized scheduling and billing systems.

Clients acknowledge that tutoring services are provided as educational support only and that tutors do not provide legal, admissions, financial, or professional advisory services.

13. INTELLECTUAL PROPERTY

All materials, content, lesson plans, strategies, worksheets, platform features, and instructional methods provided by Prep For Success Tutors Inc. are proprietary and remain the exclusive intellectual property of the Company or its licensors. Clients are granted a limited, non-transferable license to use such materials solely for personal academic purposes.

Clients may not reproduce, distribute, publish, share, sell, sublicense, or otherwise exploit any Company materials, including session content or platform features, for commercial or non-commercial purposes beyond their own individual use. Circumventing licensing protections or access controls is strictly prohibited.

Clients may take screenshots solely for personal academic use. If a Client records a tutoring session, the recording remains the intellectual property of the Company and may not be distributed, posted, or shared in any form.

All rights not expressly granted are reserved by the Company.

14. NON-CIRCUMVENTION AND NON-SOLICITATION

Client agrees not to hire, solicit, engage, or contract with any tutor introduced by Prep For Success Tutors Inc. outside of the Company’s platform or services during the term of the Client’s enrollment and for a period of twelve (12) months following termination of services. Any attempt to circumvent the Company in order to obtain tutoring services directly from a tutor may result in immediate termination of services and legal action, including the pursuit of damages.

15. GUARANTEES

Except as expressly provided in Section 15.1 below, Prep For Success Tutors Inc. makes no representations or guarantees regarding LSAT score improvements, law school admissions, scholarships, academic outcomes, or any specific educational results. Performance depends on numerous factors outside the Company’s control, including individual effort, study habits, test-day conditions, and adherence to assigned coursework. No guarantees apply to Pay-As-You-Go services, standard weekly subscription plans, prepaid packages, or Payment Plans.

15.1 Limited Score Guarantee

A limited score guarantee applies only to Clients enrolled in the Unlimited Tutoring Subscription or the 64-Hour Tutoring Package and is subject to strict eligibility requirements. For Clients enrolled in the Unlimited Tutoring Subscription, at least sixty-four (64) tutoring hours must be completed before the guarantee becomes applicable. To qualify, the Client must possess an official baseline LSAT score prior to enrollment and must fully complete all required tutoring sessions, assigned coursework, and practice tests. Under this guarantee, Clients with a baseline official LSAT score below 165 are guaranteed a ten (10) point improvement, and Clients with a baseline official LSAT score of 165 or higher are guaranteed a score of 175 or above. If the applicable score threshold is not achieved within three official LSAT attempts, the sole and exclusive remedy shall be six (6) additional tutoring hours provided at no charge. No refunds, credits, or monetary compensation will be issued under this guarantee.

16. REPUTATION PROTECTION

Client agrees not to publish, post, transmit, or otherwise disseminate any false, defamatory, misleading, or malicious statements regarding Prep For Success Tutors Inc., its tutors, employees, contractors, services, or business practices. Client further agrees not to knowingly make statements that materially misrepresent the Company’s policies, guarantees, pricing, or service offerings. Nothing in this Section restricts Client from making truthful statements based on actual experiences or from posting lawful reviews in compliance with applicable consumer protection laws.

The Company reserves the right to pursue appropriate legal remedies for statements that are demonstrably false, defamatory, or damaging to the Company’s reputation or business interests.

17. MINOR STUDENTS

If the Student is under eighteen (18) years of age, a parent or legal guardian must agree to these Terms on the Student’s behalf and assume full financial responsibility for all charges incurred. By permitting a minor to enroll in or receive services from Prep For Success Tutors Inc., the parent or legal guardian represents and warrants that they have authority to bind the minor to these Terms and to authorize payment for all services. The Company reserves the right to request verification of parental consent at any time and may suspend services if adequate consent is not provided.

18. LIMITATION OF LIABILITY

To the fullest extent permitted by law, the total liability of Prep For Success Tutors Inc., including its owners, employees, tutors, contractors, affiliates, and licensors, arising out of or relating to these Terms or the services provided shall not exceed the total amount paid by the Client during the thirty (30) days preceding the event giving rise to the claim.

In no event shall the Company be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to lost admissions, lost scholarships, lost income, emotional distress, or any academic or testing outcomes. The Company is not responsible for third-party service failures, platform interruptions, internet issues, or events beyond its reasonable control, and these limitations apply regardless of the legal theory asserted.

19. ARBITRATION AND CLASS ACTION WAIVER

Any dispute, claim, or controversy arising out of or relating to these Terms or the services provided by Prep For Success Tutors Inc. shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association in the State of New Jersey, in accordance with its applicable rules. By agreeing to these Terms, the Client knowingly and voluntarily waives the right to bring or participate in any lawsuit in court, including the right to a jury trial.

The Client further agrees that any arbitration shall be conducted on an individual basis only and not as a class action, collective action, consolidated action, or representative proceeding. The arbitrator shall have no authority to combine or aggregate claims of multiple individuals or to award relief on a class-wide or representative basis.

20. FORCE MAJEURE

Prep For Success Tutors Inc. shall not be liable for any delay or failure to perform services due to events beyond its reasonable control, including but not limited to natural disasters, internet outages, power failures, government actions, platform disruptions, or other acts of God. In such circumstances, the Company’s obligations shall be suspended for the duration of the event without liability.

21. TERMINATION

Prep For Success Tutors Inc. reserves the right to suspend or terminate services at its sole discretion for reasons including, but not limited to, nonpayment, violation of these Terms, attempts to circumvent the Company by engaging tutors outside the platform, abusive or inappropriate conduct, or misuse of Company materials. Upon termination, access to services may be immediately revoked. All payments made are non-refundable, and any outstanding balances remain due and payable.

22. GOVERNING LAW

These Terms and any dispute arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles.